Reference
Device compatibility for mobile AR shoe try-on
Mobile AR shoe try-on runs on modern phones with no app install — an App Clip on iOS, WebXR on Android. Here is what's supported, what shoppers need, and what happens on devices that can't run AR.
What a shopper needs
- •A reasonably recent smartphone with a working rear camera.
- •An up-to-date mobile operating system and browser (details in the table below).
- •To grant camera permission when prompted — used only for the live try-on.
- •Adequate lighting and room to point the camera at their feet.
No app-store download is required on either platform.
Platform & browser support
| Platform | Typical requirement | Browser | AR runtime | App install |
|---|---|---|---|---|
| iPhone (iOS) | Recent iOS version | Safari | App Clip from the web | None |
| iPad (iPadOS) | Recent iPadOS version | Safari | App Clip from the web | None |
| Android phone | Modern Android with AR-capable hardware | Chrome (WebXR-capable) | WebXR | None |
| Desktop (any OS) | N/A for AR | Any modern browser | Shows a QR to hand off to a phone | None |
| Older / unsupported phone | Below AR requirements | Any | Falls back to a 3D / image view | None |
Support tracks the browser AR capabilities of each platform (Apple's App Clip framework on iOS/iPadOS and the WebXR standard on Android). Exact OS and browser version requirements evolve as platforms update; treat this as a directional reference, not a fixed version list.
What happens when AR isn't available
Not every visitor will be on an AR-capable phone. On desktop, the product page shows a QR code so the shopper can move the session to their phone. On a phone that doesn't meet the AR requirements, the experience falls back to a 3D or image-based view of the shoe rather than failing — so the shopper still gets a richer look at the product than a flat photo. This means adding the try-on does not break the experience for anyone; it upgrades it where the device supports AR.
Related
Frequently asked questions
Which phones and browsers support mobile AR shoe try-on?
On iPhone and iPad, a recent iOS or iPadOS version with Safari runs the try-on as an App Clip from the web. On a modern Android phone with AR-capable hardware, a WebXR-capable Chrome browser runs it via WebXR. Neither platform requires an app install.
What does a shopper need to use the AR try-on?
A reasonably recent smartphone with a working rear camera, an up-to-date mobile OS and browser, permission to use the camera when prompted (used only for the live try-on), and adequate lighting and room to point the camera at their feet.
What happens on a desktop computer?
AR needs a phone camera, so on desktop the product page shows a QR code in any modern browser. The shopper scans it to move the session to their phone, where the AR try-on runs. No app install is required.
What happens on a phone that cannot run AR?
On a phone that does not meet the AR requirements, the experience falls back to a 3D or image-based view of the shoe rather than failing. Adding the try-on does not break the experience for anyone; it upgrades it where the device supports AR.
Are the listed OS and browser versions exact requirements?
No. Support tracks the browser AR capabilities of each platform — Apple's App Clip framework on iOS/iPadOS and the WebXR standard on Android. Exact OS and browser version requirements evolve as platforms update, so the compatibility table is a directional reference, not a fixed version list.
Last updated June 2026 · arviewer editorial